Professional Support, Personally Delivered.

New Send Errands Ltd is a high-trust, on-the-ground concierge service tailored for the Kenyan diaspora, expatriates, professionals, and the domestic market, offering seamless, end-to-end personalized solutions that ensure families remain connected, engaged, and fully present back home.

Vision

To deliver trusted, personalized concierge support that empowers the Kenyan diaspora, expatriates, professionals, and the domestic market to stay connected and present where it matters most.

About Us

Professional support, personally delivered.

New Send Errands is a high-trust, on-the-ground concierge service tailored for the Kenyan diaspora, expatriates, professionals, and the domestic market, offering seamless, end-to-end personalized solutions that ensure families remain connected, engaged, and fully present back home.

Our Core Values

Service, defined by trust and accountability.
Our work is grounded in values you can rely on, wherever you are.

Reliability

Consistent, timely execution you can depend on.

Personalization

Every service thoughtfully tailored to individual needs.

Innovation

Modern solutions designed for evolving diaspora lifestyles.

Global Connection

Strengthening meaningful ties between you and home.

Integrity

Transparency, honesty, and ethical service in every interaction.

Our Curated Services

Thoughtfully designed to transform everyday responsibilities into meaningful connections with home, coordinated with professionalism and trusted expertise.

Nairobi Orientation

Nairobi Orientation & Getting Things Done

Helping you settle in and get things done in Nairobi with ease.

Government Statutory

Government Statutory & Legal Services

Professional Government Services. Anywhere. Anytime.

School Support

Personalized School Support Services

Personalized school management wherever you are, we're present.

Monthly House Shopping

Personalized Monthly House Shopping

Thoughtfully handled monthly shopping, delivered with consistency and care.

Bespoke Travel & Hospitality

Bespoke Travel & Hospitality Services

Curated travel and hospitality solutions with a personal touch.

Tailored Event Planning

Tailored Events Planning & Coordination

Exclusive event planning and coordination.

Professional Relocation

Professional Relocation & Moving Support

Tailored relocation and moving support designed around your unique transition.

Custom Gifts & Decor

Custon Gifts & Festive Décor

Because every moment deserves a personal touch.

Why Choose Us?

A more structured, dependable way to manage what matters most.

Personalized Solutions

Tailored to your priorities.

Dependable Execution

Consistent, professional delivery.

Global Insight

Understanding needs across borders and within Kenya.

Trust & Confidentiality

Handled with discretion and integrity.

Local Expertise

Strong networks enabling seamless delivery.

How It Works

1. Submit Your Request

Share your requirements through a simple, guided form tailored to your needs.

2. Review & Service Breakdown

We carefully assess your request and provide a comprehensive service process breakdown, clearly outlining scope, timelines, service fee and coordination approach.

3. Client Approval

Upon your review and approval, we proceed with full alignment on expectations and execution.

4. Execution & Coordinated Updates

Your request is carried out through structured coordination, with clear and consistent communication provided at every stage.

5. Completion & Confirmation

Each request is delivered in alignment with the agreed scope and defined timelines, with confirmation upon completion.

Strategic Partnership

Backed by vetted partners across Kenya's service, logistics, and regulatory ecosystem, enabling seamless execution across every request.

Testimonials

Real experiences from clients who trust New Send Errands to manage their priorities, wherever they are.

Frequently Asked Questions

Expert guidance for seamless support from anywhere in the world.

How do you ensure tasks are handled securely?

Trusted local networks, professional oversight, and real-time updates guarantee transparency and peace of mind.

Can services be personalized for my family or loved ones?

Yes. Every request reflects your preferences, priorities, and presence back home.

Do you handle urgent or same-day requests?

Our flexible, dedicated channels manage urgent needs with the same reliability and professionalism.

Are services available outside Nairobi?

Yes. We operate across Nairobi and surrounding counties through vetted partners.

How do I submit or manage multiple service requests?

Centralized service forms streamline coordination, enabling effortless management of recurring or multiple tasks.

What sets New Send Errands apart?

Local expertise, cultural insight, and uncompromising trust ensure your presence at home is always felt – even from miles away.

Request Support

Tell us how we can support you. Our team will review your request and begin coordination shortly.